We’re at the beginning of a chat boom in ecommerce. With eCommerce Chatbots predicted to tackle 85% of customer service interactions by 2020, the time is now to get ready.
This article separates how you can utilize a web based business chatbot — with an accentuation on Facebook Messenger — to drive procurement, maintenance, and dedication.
Note: we won't get into specialized components like coding, creating, or designing chatbots. Rather, I'll point out where local combinations with Shopify, Shopify Plus, or Shopify applications exist (for usability) and give solid instances of what the strategies resemble in real life.
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| eCommerce Chatbox |
This article separates how you can utilize a web based business chatbot — with an accentuation on Facebook Messenger — to drive procurement, maintenance, and dedication.
Note: we won't get into specialized components like coding, creating, or designing chatbots. Rather, I'll point out where local combinations with Shopify, Shopify Plus, or Shopify applications exist (for usability) and give solid instances of what the strategies resemble in real life.
Read More...
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